Privacy Policy
This document regulates the privacy policy under which DawaEsp S.L. (hereinafter, "Dawa"), as the Data Controller, will process the personal data of its customers (whether or not they purchase its services), suppliers, or other third parties provided by them during their access to the website www.dawa.io, during the registration process or provided through any other valid means. By expressly accepting the transfer of their data to Dawa, whatever the method, and provided that consent is explicit, the user gives their free, informed, specific, and unequivocal consent for Dawa to process their personal data in accordance with the General Data Protection Regulation (GDPR) and the Organic Law 3/2018 on Data Protection and the Guarantee of Digital Rights.
1. Data Controller Information
2. Data Collection
Dawa may collect data from its customers, suppliers, and other interested parties when they access the website and register or request services through the available forms. The interested party must provide all required data (especially those marked with an asterisk); if not provided, the registration or use of certain services cannot be completed. Data may also be collected through other means if provided by the interested party in the course of Dawa's business activity. Additionally, the interested party is responsible for ensuring that the provided data is accurate and up-to-date, and must notify Dawa of any changes. If third-party data is provided, the interested party must ensure they have informed and obtained consent from the third party in accordance with Article 14 of the GDPR.
3. Categories of Data Collected
Dawa will process the following personal data:
Identification Data: full name, ID number (NIF).
Contact Data: phone number, email address, postal address.
Company information: the company they work for.
Payment Data: credit or debit card details, bank account information.
4. Recipients of the Data
5. Purpose of Data Processing
Dawa will process personal data for the following purposes:
To provide the contracted services and maintain the contractual relationship.
To manage the user's requests, inquiries, or issues.
To send commercial communications about Dawa's products and services.
To create user profiles for offering products and services based on their interests.
For suppliers: to manage invoicing, commercial communications, and updates on service conditions.
6. Legal Basis for Data Collection and Processing
7. Data Retention Period
Data will be retained for the duration of the contractual relationship, or for the periods required by applicable laws. Data for inquiries and requests will be retained for the time needed to respond, with a maximum of one year. Data for commercial communications will be retained as long as there is a business relationship and until the user withdraws consent.
8. User Rights
Users may exercise their rights of access, rectification, deletion, opposition, portability, limitation of processing, and rejection of automated data processing. To exercise these rights, users can contact Dawa using the contact details provided in the Legal Notice.
9. Minors
Dawa will not collect data from minors. Legal guardians are responsible for controlling access to devices to prevent minors from providing data without authorization.
10. Security Measures
Dawa is committed to protecting the security of personal data by implementing the necessary technical and organizational measures to prevent alteration, loss, or unauthorized access to data.
11. Modifications to the Privacy Policy
Dawa may modify this Privacy Policy in accordance with applicable legislation. Any changes will be duly communicated to the user so they are informed about the changes in the processing of their personal data, and, if necessary, the user will be able to give their consent.
